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support@helpmyit.co.uk

Terms of Service

1 - Introduction

1.1 - These Terms of Service constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Michael Cooper, doing business as HelpMyIT ("HelpMyIT," “we," “us," or “our”), concerning your access to and use of the helpmyit.co.uk website as well as any other media form, media channel, mobile website or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”).

1.2 - You agree that by accessing the Site, you have read, understood, and agreed to be bound by all of these Terms of Service.

1.3 - We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Service from time to time.

1.4 - We will alert you about any changes by updating the “Last updated” date on this page, and you waive any right to receive specific notice.

1.5 - You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms of Service by your continued use of the Site after the date such revised Terms of Service are posted.

1.6 - The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.

2 - Account

2.1 - You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account.

2.2 - By using the Site, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Terms of Use; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Site through automated or non-human means, whether through a bot, script, or otherwise; (6) you will not use the Site for any illegal or unauthorized purpose; and (7) your use of the Site will not violate any applicable law or regulation.

2.3 - If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

3 - Billing

3.1 - Payments are accepted in GBP (Pound Sterling) via PayPal (Debit/Credit Card) and UK Bank Transfer.

3.2 - Refunds are not offered for services which have been completed, including but not limited to domain names and software licenses.

3.3 - Chargebacks and disputes damage the reputation of our payment accounts and if your account is linked to a dispute, we reserve the right to cancel all active and pending services and close your account. We also reserve the right to charge a £25 administrative fee to re-enable your account.

3.4 - We reserve the right to alter the pricing for any of our services at any given time.

4 - Domains

4.1 - If a domain name is listed as available on our website, we will attempt to register it on your behalf subject to an order and any applicable fees.

4.2 - There is no guarantee that any domain name, even if listed as available, will successfully be registered regardless of payment being made. If for any reason we cannot register your domain, you will receive a full refund to your original payment method.

4.3 - Renewal reminders for any active domains will be sent 30 days before the renewal is due.

5 - Limitations of Liability

5.1 - We shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from/during your use of the Site. Furthermore, we shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any data during the processing of a service. All damages shall be limited to immediate termination of active services.

6 - Contact

6.1 For any questions regarding this policy please get in touch with us using the following information: support@helpmyit.co.uk

Last Updated: June 27th 2022